Shipping and payment

Shipping and payment

Express delivery

For orders up to 5000 ₴, the shipping cost is 100 ₴.

When ordering from 5001 ₴, delivery is free.

Time of delivery
We deliver from 14:00 to 21:00

When placing an order before 12:00, delivery on the same day.
Orders placed on Sunday are delivered on Monday.


Delivery in Ukraine on the example of New Mail
We only work with proven, reliable delivery services that deliver goods carefully. Each product unit ordered by you is carefully packaged, so it will arrive in perfect form anywhere in Ukraine.

Please check the goods for mechanical damage or incomplete packaging directly upon receipt. If you find damage or not a complete set, call us. You can refuse to receive such a product and not pay its cost.

We will not be able to help you if you do not check the package upon receipt.

Delivery Methods

Carrier "Nova Poshta"
more than 5000 UAH + full prepayment - free
in other cases - at the rates of "New Mail"
Address delivery by courier “Nova Poshta” - at the rates of “New Mail”
Bulky goods (over 30 kg of volume or actual weight) are delivered by courier to the entrance. The cost of lifting such goods is determined depending on the size, weight and complexity (from 30 UAH / floor).

The parcel is stored 5 days after arrival at the "Nova Poshta" office. Then it goes back and you have to pay the shipping and storage again.
Please do not delay receiving the package.
Delivery by other carriers is also possible by individual agreement.
Delivery by our couriers is carried out in Kiev (from 5000 UAH the cost is free)

Payment
Having ordered products from us, you can pay for the goods in cash or by details, as well as by bank transfer with VAT. All products that are in stock can be ordered without prepayment by choosing the "cash on delivery" payment method. On a model with the status of “on order” 100% prepayment is required.

Ways of payment
Cash payment upon receipt
Payment is made upon receipt of the goods and after checking its integrity and completeness. Cash on delivery commission is paid according to the tariffs of the Nova Pochta company.

Payment to current account (cashless payment)
For private buyers
We will issue an invoice that can be paid at any bank branch, terminal or in Privat24. Commission for payment - according to the tariffs of the bank.


When paying through PrivatBank channels:

To pay an invoice in Privat24, just enter the account number in the "My Payments" menu and fill out the finished template. The commission will be only 1 UAH
for payment in the PrivatBank terminal in the "Other Operations" menu, search for our company on a current account and fill out the ready-made template
For legal entities
After processing the order, we will invoice you for payment. All necessary documents will be delivered with the order or by mail. We are VAT payers.

Privatbank tips for safe payment via the Internet

For more information, contact tel. (099) -902-33-37. We will be happy to help you. Call me!

Please note that due to the epidemic of the Covid-19 virus, some of our employees switched to the remote mode of operation. In Kiev and the region, orders are delivered day to day, in Ukraine there may be delays due to slow work when accepting shipments by carriers. We strongly recommend that you place orders through the site and our managers will contact you as soon as possible. We apologize for the inconvenience

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