1. DEFINITION OF TERMS
1.1.1. “Administration of the website of the online store (hereinafter referred to as the Administration of the website)” means authorized employees to manage the site, acting on behalf of E-PROVOD, who organize and (or) process personal data, and also determine the purposes of processing personal data, the composition of personal data, to be processed, actions (operations) performed with personal data.
1.1.2. “Personal data” - any information relating directly or indirectly to a specific or determined individual (subject of personal data).
1.1.3. “Processing personal data” - any action (operation) or a set of actions (operations) performed using automation tools or without using such tools with personal data, including collection, recording, systematization, accumulation, storage, clarification (updating, changing), extraction, use, transfer (distribution, provision, access), depersonalization, blocking, deletion, destruction of personal data.
1.1.4. “Confidentiality of personal data” - a requirement for the Operator or other person who has gained access to personal data to comply with the requirement not to allow their dissemination without the consent of the subject of personal data or other legal grounds.
1.1.5. “User of the site of the E-PROVOD Online Store” - a person who has access to the Site through the Internet and uses the Site of the online store.
1.1.6. “Cookies” - a small piece of data sent by the web server and stored on the user's computer, which the web client or web browser sends to the web server each time in an HTTP request when trying to open the page of the corresponding site.
1.1.7. "IP address" - a unique network address of a node in a computer network built over IP.
2. GENERAL PROVISIONS
2.4. The site administration does not verify the accuracy of personal data provided by the user of the website of the online store.
3.2.1. Name of the User;
3.2.2. Contact telephone number of the User;
3.2.3. Email address (e-mail);
3.2.4. Delivery address of the goods;
3.2.5. The place of residence of the User, subject to placing an order Address-to-Address.
3.3. The online store protects data that is automatically transmitted during the viewing of ad units and when visiting pages on which the system’s statistical script is installed (“pixel”):
information from cookies;
information about the browser (or other program that provides access to the display of advertising);
address of the page on which the ad unit is located;
referrer (address of the previous page).
3.3.1. Disabling cookies may result in the inability to access parts of the website of the online store that require authorization.
3.3.2. The online store collects statistics about the IP addresses of its visitors. This information is used to identify and solve technical problems, to control the legality of financial payments.
4. OBJECTIVES OF COLLECTING PERSONAL USER INFORMATION
4.1. The administration of the website of the online store can use the personal data of the User in order to:
4.1.1. Identification of the User registered on the website of the online store to place an order and (or) conclude a contract for the sale of goods remotely with the E-PROVOD online store.
4.1.2. Providing the User with access to the personalized resources of the Website of the online store.
4.1.3. Establishing feedback with the User, including sending notifications, requests regarding the use of the Website of the online store, the provision of services, processing requests and applications from the User.
4.1.4. Determining the location of the User to ensure security, prevent fraud.
4.1.5. Confirmations of the accuracy and completeness of personal data provided by the User.
4.1.6. Creating an account for making purchases, if the User has agreed to create an account.
4.1.7. Notifications of the User of the Website of the online store about the status of the Order.
4.1.8. Processing and receiving payments, confirming tax or tax benefits, contesting a payment, determining the right to receive a credit line by the User.
4.1.9. Providing the User with effective customer and technical support in case of problems associated with the use of the Website of the online store.
4.1.10. Providing the User with his consent, product updates, special offers, pricing information, newsletters and other information on behalf of the online store or on behalf of the partners of the online store.
4.1.11. Implementation of promotional activities with the consent of the User.
4.1.12. Providing the User with access to the sites or services of partners of the online store in order to obtain products, updates and services.
5. WAYS AND TERMS OF PROCESSING PERSONAL INFORMATION
5.1. The processing of the User’s personal data is carried out without any time limit, by any legal means, including in personal data information systems using automation tools or without using such tools.
5.2. The User agrees that the Site Administration has the right to transfer personal data to third parties, in particular, courier services, postal organizations, telecommunication operators, solely for the purpose of fulfilling the User’s order placed on the Website of the Welldoor online store, including the delivery of the Goods.
5.3. The User’s personal data may be transferred to authorized bodies of state power of Ukraine only on the grounds and in the manner established by the legislation of Ukraine.
5.4. In case of loss or disclosure of personal data, the Site Administration informs the User about the loss or disclosure of personal data.
5.5. The site administration takes the necessary organizational and technical measures to protect the User’s personal information from unauthorized or accidental access, destruction, alteration, blocking, copying, distribution, as well as from other illegal actions of third parties.
5.6. The site administration together with the User takes all necessary measures to prevent losses or other negative consequences caused by the loss or disclosure of the User’s personal data.
6. OBLIGATIONS OF THE PARTIES
6.1. The user must:
6.1.1. Provide information about personal data necessary to use the Website of the Welldoor online store.
6.1.2. Update, supplement the provided information about personal data in case of change of this information.
6.2. The site administration is obliged:
6.2.3. Take precautions to protect the confidentiality of the User’s personal data in accordance with the procedure usually used to protect this kind of information in existing business transactions.
6.2.4. To block personal data related to the relevant User from the moment of contacting or requesting the User, or his legal representative or authorized body for the protection of the rights of personal data subjects for the period of verification, in case of revealing inaccurate personal data or illegal actions.
7. RESPONSIBILITY OF THE PARTIES
7.2. In case of loss or disclosure of Confidential Information, the Site Administration is not responsible if this confidential information:
7.2.1. It became public before its loss or disclosure.
7.2.2. It was received from a third party until it was received by the Site Administration.
7.2.3. It was disclosed with the consent of the User.
8. SETTLEMENT OF DISPUTES
8.1. Before applying to the court with a claim for disputes arising from the relationship between the user of the website of the online store and the administration of the site, it is mandatory to submit a claim (a written proposal for the voluntary settlement of the dispute).
8.2. The receiver of the claim, within 30 calendar days from the date of receipt of the claim, shall notify the claimant in writing of the results of the consideration of the claim.
8.3. If the agreement is not reached, the dispute will be referred to the judicial authority in accordance with the current legislation of Ukraine.
9. ADDITIONAL TERMS
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